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Customer service
Vakka-Suomen Voima Oy
Email: asiakaspalvelu@vsv.fi
Phone: +358 2850 6060, open Mon-Fri 8am to 6pm
Visiting address / customer service point: Vihtorinkatu 2, Laitila. Open Mon–Fri 9am to 11am & 12pm to 3pm
Service Outages
Electricity network fault service +3582 850 6070
District heating fault service +35844 082 6824
The service is available 24 hours a day.
For information on service outages and planned outages due to maintenance work in VSV’s electricity network, please see the outage map.
Moving to a New Home
Contact an electricity supplier and sign an electricity sales contract.
When you move into your new home, contact the electricity supplier of your choice and sign an electricity sales contract. You do not need to contact VSV. Your electricity supplier will inform us of your change of address once they receive your notification. After that we will automatically send you a confirmation of the electricity network contract.
Contact Form
VSV Group
VSV Group consists of companies, each with its own strong history.
VSV Sähköverkko is responsible for the design, construction, maintenance, and development of our region’s power grid, as well as electricity metering. We manage electricity distribution for approximately 25,000 customers.
VSV-Energia is responsible for the production, procurement, and distribution of district heating, as well as related services for about 400 customers in Uusikaupunki. We produce district heat environmentally friendly in our own production facilities and procure heat from our local partners.
Vertek offers a reliable and comprehensive range of construction and maintenance services, spanning from initial design and construction to seamless upkeep—whether for power and telecommunications networks or demanding industrial solutions.
APT-Enertel is an experienced expert in electrical design and consulting. We provide electrical design for regional and real estate projects, charging solutions for electric vehicles, and lighting design for roads, streets, and properties.
Omavoima sells electricity nationwide throughout Finland. The company is owned by Vakka-Suomen Voima Oy, Rauman Energia Oy, Valkeakosken Energia Oy, and Sallila Energia Oy.
VSV Group owns also a part of Satavakka Oy, Kyröskosken Voima and Suomen Voima Oy.